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Job Details 
Job Title 

Bilingual Spanish Customer Service Representative (SAP)

Our client, a major Electronics company located in Secaucus, NJ , has the immediate need for an experienced               Bilingual Spanish Customer Service Rep to join their team on direct hire basis.

The Role:

  •  Write up orders, enter PO's and handle pricing/quantity changes
  •  Answer calls from customers looking to place orders and answer all corresponding questions.
  • Act as purchasing coordinator: Orders, warehouse, packing, shipping, billing, and receiving.
  • Organize information from CS and warehouse, write and input into paragon.
  • Make sure shipments are correct and timely.
  • Ensure stock, pricing, dates, PO's, etc are all accurate.
  • Review and write up all PO's; review details, specifics, and write up
  • Record and track PO's; enter, track, and confirm pricing/delivery.
  • Communicate with planning department and Customer service any red flags, delays, or issues.
  • Monthly prep and review of Long Sheet for receiving orders; enter info to monthly DPO list, mark coordinating information.
  • Keep Long Sheet updated with all current customer and factory order information.
  • Receive Shipping Schedule and review ETA dates to make sure arriving as requested.

 Requirements:

  • 3+ years in Customer Service.
  • MUST HAVE SAP
  • Experience in Sales and ordering a big plus.
  • Experience with pricing, PO’s, information logging/maintenance required.
  • Excellent computer and phone skills.
  • Must enjoy working with people and have a helpful, pleasant demeanor.
Customer Service Representative
Industry 
Electrical Products Distribution
Compensation 
$14.00/hr - $15.00/hr
Job Type 
Direct Hire
Career Level 
Experienced Non-Manager
Location 
Secaucus, NJ
Education Required 
Associates Degree
Job Code 
268677