Bilingual Spanish Customer Service Representative (SAP)

Our client, a major Electronics company located in Secaucus, NJ , has the immediate need for an experienced               Bilingual Spanish Customer Service Rep to join their team on direct hire basis.

The Role:

•  Write up orders, enter PO's and handle pricing/quantity changes
•  Answer calls from customers looking to place orders and answer all corresponding questions.
• Act as purchasing coordinator: Orders, warehouse, packing, shipping, billing, and receiving.
• Organize information from CS and warehouse, write and input into paragon.
• Make sure shipments are correct and timely.
• Ensure stock, pricing, dates, PO's, etc are all accurate.
• Review and write up all PO's; review details, specifics, and write up
• Record and track PO's; enter, track, and confirm pricing/delivery.
• Communicate with planning department and Customer service any red flags, delays, or issues.
• Monthly prep and review of Long Sheet for receiving orders; enter info to monthly DPO list, mark coordinating information.
• Keep Long Sheet updated with all current customer and factory order information.
• Receive Shipping Schedule and review ETA dates to make sure arriving as requested.

 Requirements:

• 3+ years in Customer Service.
• MUST HAVE SAP
• Experience in Sales and ordering a big plus.
• Experience with pricing, PO’s, information logging/maintenance required.
• Excellent computer and phone skills.
• Must enjoy working with people and have a helpful, pleasant demeanor.